Return and Refund Policy

---

## Running Quest Policies

### Shipping & Delivery

1. **Shipping Methods:** We offer standard and expedited shipping options. Orders are processed within 1-2 business days.

2. **Delivery Times:** Standard shipping typically takes 3-7 business days, while expedited shipping takes 1-3 business days.

3. **Shipping Costs:** Shipping fees are calculated based on the weight of the package and the delivery location. Free shipping is available for orders over $100.

### Returns & Refunds

1. **Return Policy:** Items can be returned within 30 days of receipt for a full refund. Items must be in their original condition and packaging.

2. **Refund Process:** Refunds will be processed within 5-7 business days after the returned item is received and inspected.

3. **Non-Returnable Items:** Personalized items and gift cards are non-returnable.

### Order Issues

1. **Tracking Orders:** Customers can track their orders using the tracking number provided in the shipment confirmation email.

2. **Canceling Orders:** Orders can be canceled within 24 hours of placement. Contact our customer service team for assistance.

3. **Reporting Issues:** Any issues with orders, such as incorrect or damaged items, should be reported within 7 days of delivery.

### Contact Us

For any inquiries, please reach out to our customer service team via:

- **Email:** runningquest2020@gmail.com